Privacy Policy for Castle Coatings Ltd

1. Introduction
This Privacy Policy explains how Castle Coatings Ltd (“we”, “us”, “our”) collects and uses personal information when you use our website or services.

2. Data We Collect
We may collect:
• Contact details you provide when requesting quotes, making enquiries, or submitting forms (name, email, phone number, postal address)
• Information you provide in emails or other correspondence
• Website usage information through cookies (see clause 6)

3. How We Use Your Data
We use personal information to:
• Respond to enquiries and administer bookings/quotes
• Provide services you request
• Communicate updates, service information, or marketing where you have opted in
We will not sell or share personal data with third parties for marketing without your consent.

4. Legal Basis for Processing
We process data on the basis of:
• Your consent (e.g., contact form submissions)
• Performance of a contract (e.g., delivering services you requested)
• Legitimate interests (e.g., improving our website and services)

5. Data Retention
We retain personal data only as long as necessary for the purposes outlined or to comply with legal obligations.

6. Cookies and Tracking
We use cookies to improve website functionality and track usage. Cookies help us remember preferences and analyse site performance. You can control cookie preferences in your browser.

7. Marketing Communications
If you opt in to receive marketing, you may receive emails or messages about offers and services. You can opt out at any time by contacting us or using unsubscribe links.

8. Your Rights
Under UK data protection law, you have rights including access, correction, deletion, and restricting processing of your personal data. You can exercise these rights by contacting us.

9. Third Party Links
Our website may link to third parties. We are not responsible for their privacy practices.

10. Security
We implement reasonable technical and organisational measures to protect personal data. However, no method of transmission over the internet is completely secure.

11. Contact Information
For questions about this Privacy Policy or your data rights, contact:
Castle Coatings Ltd
Unit 10, Imex Business Centre, Craig Leith Road, Stirling FK7 7WU
Email: info@castlecoatingsltd.co.uk
Phone: 0800 4880 459

12. Changes to This Policy
We may update this Policy. The latest version will be published on our website.